Terms of Service

Last Updated: 14 September 2026 Version: 2.9.0

These Terms of Service ("Terms") govern your access to and use of the Mind Wobble website, blog, newsletter, web application, the Mind Wobble mobile application for iOS distributed through the Apple App Store, and related services (together, the "Service").

The Service is operated by:

Mind Wobble Limited A company registered in England and Wales Company number: 16740268 Registered office: 124 City Road, London, EC1V 2NX Email: hello@mindwobble.com

By accessing our website, subscribing to our newsletter, creating an account, or using the Service in any way, you agree to be legally bound by these Terms and our Privacy Policy (together, the "Agreement"). If you do not agree, you must not use the Service.

Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

1. Eligibility

You must be 18 years or older to create an account or purchase a subscription.

By using the Service, you confirm that:

You are at least 18 years old.
You have legal capacity to enter into a binding contract.
You will comply with these Terms and all applicable laws.

The Service is not intended for, or directed at, minors, and we do not knowingly collect personal data from children.

1.1 Where Mind Wobble is offered

Mind Wobble Limited is established in the United Kingdom. The Service is intended primarily for individuals located in the United Kingdom, and is also available to individuals located in the United States, Canada, Australia, and New Zealand. Jurisdiction-specific privacy rights for those regions are set out in our Privacy Policy at Section 8A (United States), Section 8B (Australia and New Zealand), and Section 8C (Canada).

The Mind Wobble iOS app is offered on the Apple App Store in those same five countries. App Store availability is controlled by Apple storefront, which is tied to your Apple Account country rather than to your current location.

Mind Wobble is not offered, targeted, or made available to individuals located in any of the following jurisdictions. By creating an account or purchasing a subscription, you confirm that you are not currently located in any of:

an EU Member State;
an EEA Member State (Iceland, Liechtenstein, Norway);
Switzerland;
a territory of an EU Member State where EU law applies (the Åland Islands, French Guiana, Guadeloupe, Martinique, Mayotte, Réunion, and Saint Martin);
a sanctioned or high-restriction jurisdiction (Belarus, China, Cuba, Iran, Iraq, North Korea, Russia, Syria, or the occupied regions of Crimea, Donetsk, or Luhansk); or
a jurisdiction where our payment provider cannot process payments (Afghanistan, Antarctica, the Central African Republic, the Democratic Republic of the Congo, Haiti, Libya, Mali, Myanmar, Nicaragua, Somalia, South Sudan, Sudan, Venezuela, Yemen, and Zimbabwe).

The exclusions in the first four bullets apply because Mind Wobble does not offer the Service in jurisdictions where the EU GDPR applies. The remaining exclusions apply because of international sanctions or other legal restrictions, or because Paddle, our Merchant of Record for web purchases, does not support payments from those jurisdictions, which means we cannot offer paid subscriptions there. Where a subscription is bought through the Apple App Store instead, Apple applies its own storefront and payment restrictions, which we do not control.

If you relocate to any of those excluded jurisdictions during your subscription, you must stop using the Service and contact us at hello@mindwobble.com so that we can close your account. On becoming aware that a user is in fact located in any of those jurisdictions, we will preserve your data-subject rights under Section 9 before closure and close the account.

Where the subscription was bought on the web, we will cancel the Paddle subscription and offer a pro-rata goodwill refund of the unused portion of the current billing period. Where the subscription was bought through the Apple App Store, we cannot cancel it and we cannot issue a refund, because both sit with Apple: you must cancel through your Apple Account, and any refund is decided by Apple under its own process. We will tell you what to do and provide any account information you need to support the request.

Accessing the marketing website (mindwobble.com) from an excluded jurisdiction does not of itself create a contractual relationship or constitute an offer of service. Access to the web application and sign-up is blocked at our edge network (Cloudflare) for IP addresses resolved to any of the excluded jurisdictions listed above, so registration cannot complete from those regions. In addition, Paddle, as Merchant of Record for web purchases, applies its own country restrictions to refuse payments from sanctioned jurisdictions and certain other countries it does not serve; we do not control which payment-country combinations Paddle accepts or refuses. The iOS app is listed only on the five App Store storefronts named above, and Apple controls whether an App Store account in any given country can download or purchase it.

We do not actively market or target the Service to individuals in jurisdictions other than the United Kingdom, the United States, Canada, Australia, and New Zealand. If you are located in a jurisdiction that is not specifically addressed in these Terms and is not on the excluded list above, and we are lawfully able to provide the Service to you, you may use the Service on your own initiative; you remain responsible for compliance with local laws to the extent they apply, and any mandatory consumer protections in your country of residence continue to apply alongside these Terms.

2. Nature of the Service

Mind Wobble is an AI wellness coaching service. Its paid plans and free trial use AI processing of your wellness data to generate coaching responses, journal prompts, conversation summaries, tone-aware safety responses, and personalised insights. The Free plan is a limited non-AI plan for mood check-ins, reports, and history. If you use AI features, AI processing is a core part of that service rather than an optional add-on.

Our website, blog, newsletter, articles, software listings, guides, summaries, and in-app materials are provided for general informational and educational purposes only.

The Service:

Is not therapy or counselling.
Is not medical treatment.
Is not a diagnostic tool.
Is not a regulated medical device under the Medical Devices Regulations 2002 or overseen by the MHRA.
Is not an emergency or crisis service.
Does not create a clinician–patient or therapist–client relationship.

Nothing within the Service constitutes medical, psychological, psychiatric, therapeutic, legal, financial, or other professional advice, and it should not be relied on as a substitute for advice, diagnosis, or treatment from a qualified professional.

You remain solely responsible for how you interpret and use any content or output made available through the Service.

If you are in immediate danger or experiencing a mental health crisis, contact local emergency services immediately (call 999 in the UK, or Samaritans on 116 123). Crisis resource suggestions within the app are informational only. We do not monitor users in real time and cannot guarantee crisis detection or intervention.

3. AI Coaching — Core Service and Lawful Basis

The AI-enabled parts of the Service, available during a free trial and on paid plans, are delivered through AI processing of your wellness data. This includes:

AI coaching conversations
Journal prompts and summaries
Structured coaching frameworks (e.g., GROW, Limiting Beliefs, Growth Mindset)
Tone and crisis classification
Action item extraction
Personalised dashboard insights

AI functionality is currently provided through Google Gemini via Google Cloud as our primary AI provider, with OpenAI's API acting as a fallback when the Gemini service is unavailable. The same request is automatically retried against OpenAI when a Gemini call fails so that the AI feature you requested can still complete. Mind Wobble uses Google's paid enterprise service tier, under which prompts and responses are not used to train Google's general-purpose models, subject to Google's then-current published policies. Mind Wobble uses OpenAI's standard API where, under OpenAI's published data-usage policy for API customers, prompts and outputs are not used to train OpenAI's models by default, and we have not opted in to any model-training, evaluation, or feedback-sharing programme. OpenAI may retain API prompts and outputs for up to 30 days for abuse-monitoring purposes under its standard API terms; full detail of how each provider handles data is set out in our Privacy Policy at Section 3.

Lawful basis. Because AI processing of your wellness data is what the Service delivers, we rely on UK GDPR Article 6(1)(b) — Contract as the Article 6 basis for storing your wellness data, sending relevant parts of it to the Gemini API, and returning coaching insights to you. Because your mood, journal, chat and related wellness content is special-category (health) data, we rely on UK GDPR Article 9(2)(a) — Explicit Consent as the Article 9 condition. That explicit consent is captured on the sign-up screen as the explicit health-data consent you give to (a) our collection and use of your health-related wellbeing data and (b) our use of that data to provide AI-supported coaching and AI-generated summaries, including sending relevant content and account context to AI providers. At the same time, and as a separate statement, you acknowledge that these AI features are not medical advice, diagnosis, treatment, crisis support, or emergency services. Full detail is in our Privacy Policy.

Withdrawing explicit consent. You can withdraw your Article 9 explicit consent at any time from your account settings in the App, or by contacting us. Because AI processing of your wellness data is the Service, withdrawing that consent means we cannot lawfully continue to provide the Service to you. We will therefore block access to App features and direct you to the account page, where you can choose to cancel your subscription, close your account, or re-accept the required consent. Withdrawal of consent does not by itself cancel your subscription or delete your account. Where access to the Service is blocked following withdrawal of consent, you remain responsible for cancelling your subscription. However, we will not knowingly continue to charge you for a period where the Service is not accessible to you due solely to withdrawal of required consent. We will not continue to process your wellness data for the Service after you withdraw consent, except where retention is required by law or permitted as described in our Privacy Policy.

You acknowledge and agree, as a condition of using the Service:

AI outputs are generated probabilistically and may be inaccurate, incomplete, biased, or inappropriate.
AI responses do not constitute professional advice of any kind.
AI tone detection and crisis indicators are not guaranteed and must not be relied on.
You are solely responsible for decisions you make based on AI outputs.
AI outputs must not be used by you for automated decision-making that has legal or similarly significant effects on other people.

Automated decision-making (UK GDPR Article 22): Mind Wobble does not use AI to make solely automated decisions about you that produce legal or similarly significant effects. All AI outputs are provided as informational support for your own reflection and decision-making.

We do not guarantee uninterrupted AI availability. We may change or replace AI providers from time to time, provided the core functionality of the Service remains materially similar.

4. Account Registration & Security

Authentication is provided via Supabase.

You agree to:

Provide accurate and current registration details.
Maintain the confidentiality of your credentials.
Not share, sell, or transfer your account.
Notify us promptly of any unauthorised access at hello@mindwobble.com.

Security controls include:

Supabase Row-Level Security (RLS)
HTTPS (TLS) encryption in transit
Cloudflare Turnstile bot protection
Rate limiting and logging

We may suspend or terminate accounts that compromise security or materially violate these Terms, acting proportionately and, where possible, with prior notice.

5. What the Service Includes

Mind Wobble also offers a Free plan and a time-limited free trial without payment details. The Free plan provides limited non-AI features as described in Section 7.10. By subscribing to a paid plan, you and we enter a contract under which we agree to provide, and you agree to pay for, an integrated AI wellness coaching service. This combines:

a. Storage and management of the wellness data you choose to enter (mood, journal, chat, tests, goals, etc.), with journal entries and coaching conversations encrypted at rest using strong, industry-standard cryptographic methods and decrypted on our backend only when needed to provide the Service to you. b. AI processing of that wellness data, by Google Gemini (primary) under a paid plan that prohibits training on your prompts, with OpenAI (fallback) used when Gemini is unavailable under OpenAI's standard API terms where API prompts and outputs are not used to train OpenAI's models by default. c. Delivery of the resulting AI coaching responses, journal prompts, summaries, tone and crisis classification, action items, and personalised dashboard insights back to you through the app. d. Structured coaching sessions using frameworks such as GROW, limiting beliefs, and growth mindset. e. Supporting features — goals, habits, mood, sleep and activity tracking, context-aware automation and reminders — each built around the AI coach so the coach can reference them.

For paid plans, these parts are not severable. They form a single service priced as a single subscription. The subscription price is displayed at checkout and billed through Paddle for web purchases, or by Apple for purchases made in the iOS app (see Section 7).

We do not claim end-to-end encryption. Encryption keys are managed server-side, which means we (and our infrastructure providers) may access decrypted content where necessary to operate, maintain, or support the Service.

Our newsletter is delivered via Brevo (Sendinblue SAS), acting as our data processor.

Subscription is optional and requires your express opt-in consent.
You may unsubscribe at any time using the link in any newsletter email or by emailing hello@mindwobble.com.
Your email address and engagement data are processed in accordance with our Privacy Policy and Brevo's privacy policy.
We will not sell your email address or share it with third parties for marketing.

7. Subscriptions and Payments

7.1 Two purchase channels

Mind Wobble subscriptions can be bought through two separate channels. Which one you use decides who processes your payment, who handles billing enquiries, and how you cancel:

Web purchases, made at app.mindwobble.com, are processed by Paddle as Merchant of Record (Section 7.2).
iOS purchases, made inside the Mind Wobble iOS app, are processed by Apple through the App Store (Section 7.3).

A subscription is attached to your Mind Wobble account, so a plan bought in one channel gives you the same features wherever you sign in. Billing never moves between channels: a subscription bought on the web is always managed through Paddle, and a subscription bought in the app is always managed through Apple. Section 7.8 explains how to tell which one you have.

Mind Wobble Limited is responsible for providing the Service itself, and for service-level support, in both channels.

7.2 Web purchases: Paddle as Merchant of Record

Payments for subscriptions bought on the web are processed by Paddle.com Market Limited ("Paddle"), a company registered in England and Wales (company number 08172165), whose registered office is at Judd House, 18-29 Mora Street, London, EC1V 8BT.

Paddle acts as the Merchant of Record for those purchases. This means:

When you purchase a subscription on the web, your contract of sale for that purchase is with Paddle, not Mind Wobble Limited.
Paddle is responsible for payment processing, invoicing, fraud checks, chargebacks, VAT and sales tax collection, and refund processing.
Paddle's Buyer Terms and Conditions and Privacy Policy apply to those payment transactions.
Billing enquiries, chargebacks, and payment disputes for a web purchase should be raised with Paddle in the first instance.

7.3 iOS purchases: Apple and the App Store

If you buy a subscription inside the Mind Wobble iOS app, the purchase is processed by Apple through the App Store, charged to your Apple Account, and governed by Apple's Media Services Terms and Conditions. This means:

Payment, billing, renewal, invoicing, taxes, and refunds for that purchase are handled by Apple, not by Mind Wobble Limited and not by Paddle.
The charge appears in your Apple purchase history, not in a Paddle receipt.
Billing enquiries, cancellation, and refund requests for an App Store purchase must be raised with Apple. We can tell you where to go and give you the account information you need, but we cannot issue, approve, or force a refund of an App Store purchase.
We use RevenueCat, Inc. to validate App Store receipts and apply the plan you bought to your Mind Wobble account. Section 11 and our Privacy Policy set out what RevenueCat receives.
Your licence to use the iOS app itself is governed by Apple's standard Licensed Application End User Licence Agreement. These Terms govern the Mind Wobble service and your account. Both apply alongside each other, and nothing in Apple's agreement changes your rights against us under these Terms.

7.4 Subscription plans and prices

Paid plans may be offered with monthly or annual billing.
The current price, billing frequency, and applicable taxes are shown at checkout before you confirm your purchase.
Monthly subscriptions are billed in advance and automatically renew each month. Annual subscriptions are billed in advance as one yearly payment and automatically renew each year.
Prices may differ between the web and the App Store. The price you pay is the price shown in the channel where you buy, at the time you buy.

7.5 Auto-renewal and how to cancel

Your subscription renews automatically at the then-current price unless it is cancelled before the renewal date. We will notify you of any price changes at least 30 days in advance, and you may cancel before the change takes effect.

You must cancel in the channel where you bought, because that is the only channel that controls the billing:

Web (Paddle): cancel through the Paddle customer portal using the link in your receipt email, or by emailing hello@mindwobble.com.
iOS (App Store): cancel in Settings on your Apple device, under your Apple Account subscriptions, or through the App Store app. Apple's own rules apply, including its cut-off before the next renewal date.

Cancellation stops future charges and takes effect at the end of your current paid billing period. Cancellation does not automatically trigger a refund of past payments, except as set out below or as required by law.

Deleting your Mind Wobble account does not cancel an App Store subscription. See Section 10.

7.6 Statutory cancellation rights (UK consumers) and refund handling

UK consumers may have a 14-day statutory withdrawal right for some digital content and service contracts under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Whether that right applies, and how it applies, depends on the type of transaction (one-off purchase, first payment of a subscription, renewal, or purchase made after a free trial) and on the consents and acknowledgements you give at checkout. In particular, a statutory 14-day withdrawal window may apply to your first paid charge after a free trial. Immediate access or use of the Service, and any consent to begin the Service within the 14-day period, may affect those rights.

Web purchases. Refund handling sits with Paddle as Merchant of Record. Paddle's current Refund Policy sets out how refund requests are evaluated and processed, and governs the payment-side mechanics of any refund. To exercise any applicable statutory cancellation or withdrawal right, use the Paddle buyer portal link in your receipt email, submit a request via paddle.net, or email hello@mindwobble.com and we will help route your request.

App Store purchases. Refund handling sits with Apple. Refund requests are made through Apple's own process at reportaproblem.apple.com and are decided by Apple under its terms. If you email us, we will point you to that process and give you any account information you need to support your request, but the decision is Apple's and we cannot make it for you or on Apple's behalf.

Nothing in this Section 7.6 limits your mandatory statutory rights as a consumer under UK law, including your rights under the Consumer Rights Act 2015, and nothing in it requires you to go through Apple or Paddle before raising a statutory claim with us.

7.7 30-Day Money-Back Guarantee (Goodwill Policy, web purchases only)

In addition to your statutory rights, we offer a 30-day no-questions-asked money-back guarantee on subscriptions bought on the web through Paddle. If you request a refund within 30 days of the charge you want refunded, we will ask Paddle to process a full refund of that charge.

To request a refund under this goodwill policy, email us at hello@mindwobble.com from the email address registered to your account, so that we can verify the request and locate the relevant charge.

Because a refund request normally means you no longer wish to use the Service, we will treat your request as also asking us to cancel your subscription and close your account. When we process the refund we will cancel your subscription and delete your account and associated data in accordance with Section 10 (Data Deletion & Retention). If you would prefer a refund without closing your account, tell us in your request and we will leave your account in place.

This goodwill guarantee does not apply to App Store purchases, because Apple controls those refunds and we cannot promise one. App Store purchases are covered by your statutory rights and by Apple's own refund process, as set out in Section 7.6.

This goodwill policy is offered in addition to, and does not replace or limit, your statutory rights as a consumer. After 30 days, web payments are non-refundable except where required by law.

7.8 Knowing which channel your subscription is in

The Service shows you where your current subscription was bought and links you to the right place to manage it. If you are not sure, check whether the charge appears in your Apple purchase history or in a Paddle receipt email, or email hello@mindwobble.com and we will tell you.

If you hold active subscriptions in both channels at the same time, your account uses the higher of the two plans, and you should cancel the one you do not want in the channel where you bought it. We cannot cancel or refund an Apple subscription for you, and we cannot transfer a subscription from one channel to the other.

7.9 Taxes

For web purchases, Paddle calculates and collects VAT or other applicable taxes based on your billing location in accordance with local law. Tax amounts are shown at checkout and on your receipt.

For App Store purchases, Apple calculates and collects applicable taxes based on your App Store account country and shows them in your Apple receipt.

7.10 Free Trial and Free Plan

Each new account starts with a 14-day Pro trial. We do not take payment details for that trial and it ends automatically without a charge. When it ends, your account continues on the Free plan unless you choose and purchase a paid plan.

The trial belongs to your Mind Wobble account rather than to a store. It works the same way whether you signed up on the web or in the iOS app, and we do not use App Store introductory offers or store-native free trials.

The Free plan includes mood check-ins, reports, and mood-check-in history. It does not include AI features, journal writing, goals, or self-discovery tests. Existing journal entries remain readable after your account moves to the Free plan, subject to these Terms and your account remaining open.

We normally allow one trial per person. We may offer a one-time 7-day re-trial at our discretion. We may withhold, limit, or end a trial where we reasonably believe it is being abused, including through repeated account creation or other attempts to obtain multiple trials. This does not affect any mandatory consumer rights.

8. User Content & Licence

You retain ownership of all content you create within the Service ("User Content").

By using the Service, you grant Mind Wobble Limited a limited, worldwide, non-exclusive, royalty-free licence to host, process, encrypt, decrypt, store, transmit, and display your User Content solely to the extent necessary to provide the Service to you.

We will not use your User Content to train AI models, sell it to third parties, or use it for advertising.

We may produce fully aggregated and de-identified statistics for analytics and service improvement in a form that cannot reasonably be used to identify you.

You must not upload, submit, or transmit content that is unlawful, defamatory, harassing, infringing, obscene, or malicious, or that contains personal data of third parties without a lawful basis.

9. Data Protection & Your Rights

We process your personal data in accordance with the UK GDPR, the Data Protection Act 2018, and our Privacy Policy, which forms part of these Terms.

You have the right to:

access your personal data;
request correction or erasure;
object to or restrict processing;
data portability;
withdraw consent where processing is based on consent.

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

10. Data Deletion & Retention

You may delete your account at any time from within the app or by emailing hello@mindwobble.com.

If you bought your subscription through the Apple App Store, deleting your Mind Wobble account does not cancel that subscription and does not stop Apple charging you. An App Store subscription can only be cancelled through your Apple Account, so cancel it there first. If you bought on the web, we cancel the Paddle subscription as part of the deletion.

Upon deletion:

Your active account data is permanently deleted from our production systems, normally within 30 days of your request.
Deletion is irreversible and data cannot be recovered.
Encrypted backup copies may persist temporarily for disaster recovery purposes and are automatically purged within our standard backup retention cycle (no longer than 7 days).
Certain billing and tax records may be retained by Paddle, by Apple, and by us as required by applicable law (typically 6 years under UK tax law). Apple keeps its own transaction records for an App Store purchase, and we do not control them.
Where you bought through the App Store, we ask RevenueCat to delete its customer record for your account. That deletion is queued and permanent on RevenueCat's side, and it does not of itself cancel an Apple subscription.
As an exception to otherwise-complete deletion, a limited set of support and billing records — including support-ticket metadata, support messages stripped of their personal content, the files you uploaded to support tickets, and subscription and transaction records — is retained in pseudonymised form for up to 6 years after account closure. We keep these records solely to prevent fraud and to handle disputes, complaints, and legal claims, relying on our legitimate interests (UK GDPR Article 6(1)(f)) and the legal-claims exception to the right to erasure (UK GDPR Article 17(3)(e)). They are stripped of direct identifiers, access-restricted, never used for any other purpose, and permanently deleted at the end of the 6-year period. See our Privacy Policy for full details.

11. Third-Party Services

We integrate with the following third parties, each of whom processes data under their own terms and privacy policies:

Supabase — authentication, database, storage, edge functions
Cloudflare (including Turnstile) — bot protection, CDN, edge geoblock enforcement
Google Cloud / Gemini — AI functionality, primary provider (paid-tier service; prompts and responses are not used to train Google's general-purpose models, subject to Google's then-current terms)
OpenAI (OpenAI OpCo, LLC) — AI functionality, fallback provider used when Gemini is unavailable (standard API; prompts and outputs are not used to train OpenAI's models by default; up to 30-day abuse-monitoring retention under OpenAI's standard API terms)
Paddle (Paddle.com Market Limited) — billing and Merchant of Record for web purchases (see Section 7.2)
Apple (Apple Inc. and Apple Distribution International Ltd) — App Store distribution, and payment, billing and refund processing for iOS purchases (see Section 7.3)
RevenueCat, Inc. — App Store receipt validation and subscription entitlement delivery for iOS purchases
Sentry (Functional Software Inc.) — error monitoring and diagnostic telemetry, configured to minimise collection of directly identifying information (no Session Replay, sendDefaultPii: false)
Rybbit Analytics (self-hosted) — privacy-focused, cookieless usage analytics for the marketing site and the App; records page-level usage only, not the content you create in the App
Brevo (Sendinblue SAS) — newsletter delivery and transactional email

We are not responsible for third-party privacy practices, outages, or availability, but we select providers with appropriate security and data protection standards. Full detail of each provider, the data they receive, their data location, and the transfer mechanism we rely on is set out in our Privacy Policy at Section 4 and Section 9.

12. Acceptable Use

You agree not to:

Reverse engineer, decompile, or disrupt the Service.
Attempt to access other users' accounts or data.
Introduce malware, conduct denial-of-service attacks, or probe for vulnerabilities without authorisation.
Scrape, republish, or resell substantial portions of our website, blog, or in-app content.
Use the Service to generate content that is unlawful, harmful, or infringing.
Use the Service for any unlawful purpose.

Violation may result in suspension or termination of your account, and we reserve the right to cooperate with law enforcement where appropriate.

13. Intellectual Property

All intellectual property rights in the Service, including the website, blog content, in-app content, software, trade marks, and design (excluding User Content), belong to Mind Wobble Limited or its licensors.

You may view, download, and print content from our website and blog for your own personal, non-commercial use. You may not otherwise reproduce, distribute, or create derivative works from any part of the Service without our prior written consent.

14. Blog, Website Content & Third-Party Listings

Articles, guides, software listings, reviews, and other editorial content on our blog and website are provided for general information only and may become out of date.

We do not guarantee the accuracy, completeness, or timeliness of any blog or website content.
Third-party software listings, tools, and links are provided for information only and do not constitute endorsement.
Where we include affiliate links or receive compensation for a listing, we will clearly disclose this in accordance with the UK Advertising Standards Authority (ASA) and CAP Code requirements.
External links are provided for convenience; we are not responsible for the content of external websites.

15. Consumer Rights and Disclaimers

For consumers: Nothing in these Terms excludes or limits our liability to you where it would be unlawful to do so under the Consumer Rights Act 2015 or other applicable consumer protection law. In particular, we provide the Service with reasonable care and skill as required by section 49 of the Consumer Rights Act 2015.

For all users: Subject to the paragraph above, the Service is provided "as is" and "as available", and we make no warranties regarding:

Accuracy of AI-generated content;
Accuracy, completeness, timeliness, or suitability of blog, website, or editorial content, or third-party software listings;
Uninterrupted or error-free service availability;
Suitability of the Service for any specific outcome or purpose.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under UK law.

16. Limitation of Liability

This section does not apply to consumers to the extent it would be unenforceable under the Consumer Rights Act 2015 or other mandatory law.

16.1 Exclusions from any cap

Nothing in these Terms (including the cap in Section 16.2 and the excluded losses in Section 16.3) limits or excludes our liability for:

death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
any breach of statutory consumer rights that cannot be limited or excluded by law, including under the Consumer Rights Act 2015;
our obligations as a data controller under the UK GDPR and the Data Protection Act 2018, including any claim for compensation under Article 82 UK GDPR; or
any other liability that cannot be limited or excluded under applicable law.

16.2 Cap on our liability

Subject to Section 16.1, our total aggregate liability to you for any and all claims arising out of or relating to the Service is limited to the greater of:

(a) the amount you paid for the Service in the 12 months immediately before the event giving rise to the claim, whether paid to us, to Paddle, or to Apple; or
(b) £500.

16.3 Excluded categories of loss

Subject to Section 16.1, we are not liable for any:

loss of profits, revenue, or anticipated savings;
loss of business opportunity, goodwill, or reputation;
loss of data, except where that loss results directly from a breach of our data-protection obligations; or
indirect, incidental, special, or consequential losses,

provided that this Section 16.3 does not exclude liability for losses that result directly from a breach of our statutory obligations (including our obligations under the UK GDPR) or from any matter listed in Section 16.1.

16.4 Special-category personal data

We acknowledge that the Service processes special-category personal data under UK GDPR Article 9 (health and wellbeing data). This acknowledgement does not limit our obligations under the UK GDPR or your rights to claim compensation under Article 82, which are excluded from any cap or exclusion in this Section 16. If you have concerns about how we handle your health-related personal data, you may also contact the Information Commissioner's Office at ico.org.uk.

17. Indemnification (Business Users Only)

This section does not apply to consumers.

If you are using the Service in the course of a business, you agree to indemnify and hold harmless Mind Wobble Limited and its officers, employees, and agents from any claims, losses, or expenses arising from:

Your misuse of the Service;
Your violation of these Terms;
Your infringement of third-party rights.

18. Changes to the Service or Terms

We may modify the Service or these Terms from time to time. Where changes are material and adverse to you, we will:

give you at least 30 days' notice by email or in-app notification; and
give you the right to cancel your subscription before the changes take effect, with a pro-rata refund of any unused portion of your current billing period.

Non-material changes (such as clarifications or typo fixes) may take effect immediately. The "Last Updated" date at the top of these Terms reflects the most recent revision. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

19. Complaints and Dispute Resolution

If you have a complaint, please email hello@mindwobble.com with "Complaint" in the subject line. We will acknowledge your complaint within 5 working days and aim to resolve it within 30 days.

Alternative Dispute Resolution: Mind Wobble Limited does not currently participate in any alternative dispute resolution scheme. If we cannot resolve a dispute informally, you retain the right to pursue the matter through the courts.

ICO complaints (data protection only): See Section 9.

20. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of them are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts. Nothing in this clause deprives you of the protection of the mandatory consumer laws of your country of residence.

21. Miscellaneous

Force Majeure: We are not liable for delays or failures caused by events beyond our reasonable control (including outages of third-party providers, natural disasters, or government action).
Assignment: You may not transfer or assign your rights under these Terms without our consent. We may assign our rights to a successor in connection with a merger, acquisition, or sale of assets, provided your rights under these Terms are preserved.
Severability: If any provision of these Terms is found to be unenforceable, the remainder remains in full effect. Any unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.
No Waiver: Our failure to enforce any right is not a waiver of that right.
Third-Party Rights: Except as expressly stated, a person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999.
Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and Mind Wobble Limited regarding the Service.

22. Contact

Mind Wobble Limited A company registered in England and Wales Company number: 16740268 Registered office: 124 City Road, London, EC1V 2NX Email: hello@mindwobble.com